Question 1

Where do your products come from?

Accepted Answer

All our products are sourced directly from trusted suppliers and popular retailers in the United States to ensure quality, authenticity, and freshness.

Question 2

Do you deliver to my location?

Accepted Answer

Yes! We ship to a wide range of locations. Simply choose your preferred shipping method (Basic or Bulk) at checkout, and we’ll handle the rest.

Question 3

What’s the difference between Basic and Bulk Shipping?

Accepted Answer

• Basic Shipping allows up to 25 items with a fixed list of essential products.
 • Bulk Shipping gives you double the quantity and more flexibility with larger or multiple items.
 Please refer to the Shipping Options section on our homepage for full details.

Question 4

How long does delivery take?

Accepted Answer

Delivery times vary based on your location and the selected shipping option, but most orders are processed and shipped within a few business days.

Question 5

Can I track my order?

Accepted Answer

Yes! Once your order is confirmed and shipped, you’ll receive tracking information by email or SMS.

Question 6

How do I contact customer support?

Accepted Answer

You can reach us through our Customer Support page or by calling us at 754-317-4165.

Question 7

What payment methods do you accept?

Accepted Answer

We accept Visa, MasterCard, American Express, Discover, PayPal, Diners, JCB, and China Union Pay.

Question 8

Can I order on behalf of someone else?

Accepted Answer

Absolutely. Just enter their delivery information at checkout. Great for sending essentials to family and friends!

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